Question about applications:
HOW DO I KNOW IF A PROPERTY IS STILL AVAILABLE?
All the properties listed on our website are available to rent. However, until we have signed a lease all properties are still listed on the website. So it is possible that we have approved an application for a property, but because we have not signed the lease, we keep them listed. If you find a property that you are interested in and find out that it is no longer available, our agents will gladly tell you about other properties we have available or other properties coming on the market soon. The best way to make sure a property is still available is to call our office at 919-228-8389.
HOW DO I APPLY TO LEASE?
WHAT ARE YOUR QUALIFICATIONS TO RENT?
- Lease Holder(s) monthly gross income must be 3 times the monthly rent amount. Guarantor/co-signor monthly gross income must be five (5) times the monthly rent amount. Income must be verified by one or more of the following: – Employer – Court documents – Two (2) most recent paycheck stubs – Two (2) most recent bank statements, CPA, or last year tax return if self employed.
- Applicant must have twelve (12) months verifiable residence history.
- Information about you and your credit experiences, such as your bill-paying history, the number and type of accounts that you have, late payments, collection actions, outstanding debt, and the age of your accounts is collected from your credit report. An automated credit scoring system determines your credit score, which establishes any further verification needed and your security deposit amount. More than 73.4% negative credit will end in denial.
- Applicant will be denied if: Felony conviction, serving deferred adjudication or case pending for the following: Theft of property (exclude checks), damage to property, drug violation if within 10 years from completion of sentence. Violence, Injury to persons or sexual offense no time limit. Misdemeanor conviction, serving deferred adjudication or case pending for the following: Theft of property (exclude checks), damage to property, drug violation if within 7 years from completion of sentence. Violence, Injury to persons or sexual offense no time limit.
- Most applications take less than 2 to 3 working days to process. The biggest delays are due to improperly completed applications, landlord slow response, and employer slow response. Please ensure that the contact information you give us is current and that you have given your landlord the required notice that you are moving.
WHEN WILL I HEAR FROM YOU ONCE I SUBMIT MY APPLICATION?
We respond to everyone who submits an application. You can expect to hear from us with a decision on your application within 24 hours.
DO I NEED RENTER’S INSURANCE?
We do require Renter’s Insurance. Renters still have exposure to the same types of losses a homeowner has. That is why there is a special type of insurance called renter’s insurance. Neither the Property Management company’s nor the Homeowner’s insurance policies cover tenants personal losses or liability. Tenants are responsible for obtaining insurance for their personal property if they want to be covered in the event of fire, theft, or other type of loss. It is highly recommended that all residents carry enough insurance to cover themselves and their personal property. Please consult with your insurance agent for specific details. Renters Insurance is inexpensive and we recommend that you contact the company that insures your automobile..
DO YOU HAVE A LIMIT ON THE NUMBER OF PETS THAT ARE ALLOWED AT A PROPERTY?
Each of the properties managed is owned by a different owner. Each property owner has their own criteria. Some allow pets, while others do not. Some allow cats, but no dogs. If the listing on our website indicates that the property does not accept pets, the owner has already made their decision not to accept pets. If the listing indicates that the property does accept pets, we adhere to our company policy of one pet per property. If you submit an application and have more than one pet, we will go to the owner and ask them to make a decision. Your application will not be processed until the owner says OK. If they say no, your application and all monies will be returned to you.
CAN I BE APPROVED WITH BAD CREDIT?
In some cases we may be able to approve your rental application by requiring a larger Security Deposit from you. If your credit does not qualify you for any of those options, unfortunately, your application will be denied.
IS THE APPLICATION FEE REFUNDED IF I AM DENIED?
Chasewood Properties utilizes a 3rd party screening company to process all of our applications and the application fee goes towards those screening costs. Therefore, the application fees are non-refundable.
WOULD I NEED A CO-SIGNER?
Applicants with no income, credit or rental history would be required to use a Co-Signer. Co-Signers have the same responsibility to the lease contract as all Lessees and Occupants.
Questions about leasing:
HOW MUCH ARE LATE FEES?
Late fees are equal to 5% of your monthly rent. Rent is due by the 5th of the month. Late fees are assessed on the 6th day of the month.
DO YOU ACCEPT PARTIAL PAYMENTS?
We do not accept partial payments. Rent is due in full by the 5th of the month.
WHAT SHOULD I DO IF I NEED TO BREAK MY LEASE?
Contact us to discuss your options if you need to terminate your lease early. This will involve paying termination fees or re-leasing the property to another qualified Tenant. “Subleasing” is not an option. But we can help you with this transition.
CAN I USE MY SECURITY DEPOSIT AS THE LAST MONTH’S RENT?
No. We are sorry, but the security deposit is to cover any and all damage to the property and any necessary cleaning or other charges and cannot be used for any other purpose.
WHAT DO I HAVE TO DO TO GET APPROVAL FOR CABLE/SATELLITE INSTALLATION?
Call our office to request permission and at that time we will be able to tell you of any changes in the policies regarding cable/satellite installation.
AT THE END OF MY LEASE, WHAT ARE MY OPTIONS?
Let us know your intentions as soon as possible! A written 60-day notice is required prior to lease expiration. If you want to renew your lease, please notify us in writing that you want to renew. We will then discuss with the owner and either approve or deny your request. Alternately, you can simply continue to pay your rent as scheduled and go Month-to-Month.
I AM GETTING A NEW ROOMMATE, DO THEY HAVE TO APPLY?
Any additional occupants that are 18 years and older, must submit an application and application fee to be approved. We will conduct the following checks on them – Criminal Background Check, Eviction History and the Last 2 years Tenancy. If the results of the screening are acceptable, we can email you the documentation that needs signed or we can schedule a time for all of you to sign the lease amendment.
HOW DO I TAKE SOMEONE OFF THE LEASE?
WHEN WILL I GET MY DEPOSIT BACK?
Your deposit will be refunded, less any damages, within 30 days of the time you vacated the property. Make sure you leave us with a forwarding address!
WHAT AM I RESPONSIBLE FOR MAINTAINING?
You are responsible for yard maintenance unless you were informed otherwise at the time of your lease signing. Extermination and replacing light bulbs are also a responsibility of the Tenant. Please contact us if you’re unsure of your responsibilities!
CAN I PLANT MY OWN LANDSCAPING?
Not without owners approval. If you want to do some planting please let us know ahead of time and we will work to get approval for you. .
CAN I MAKE REPAIRS?
Small repairs such as flipping a tripped breaker or unclogging a toilet can be performed by the Tenant. But beyond that, a professional who is licensed, bonded, and insured should repair your property.
DO I NEED APPROVAL TO PAINT OR CHANGE SOMETHING IN THE HOME?
Any and all changes or modifications to the property must be pre-approved by Chasewood and the property owner. All requests must be in writing and if you are requesting a paint color change, we must have a sample to present to the owner. In most cases, at the end of your tenancy, you will be required to return the property to the original colors.
Welcome home!
Leasing with Chasewood Properties is easy.
Below is a list of our fees. If you have any questions, send us an email
- – Applications: $45 (per applicant over 18)
- – Lease Administration: $229 (one-time lease processing fee)
- – Pet Fee: $349 for each pet (check with management for restrictions)
- – Late Fees: 5% of monthly rent
- – Returned Check Fees: $25
- – Security Deposits: Equal to One Month’s Rent